Use this page for Crystal Closet only — dresses, tops and knits, pants and shorts, jackets and layers sold by CRYSTAL LORRAINE MCCRIMMON. We do not answer tickets for other websites.
Postal and phone
CRYSTAL LORRAINE MCCRIMMON
2201 HUNTER PL SE#201, WASHINGTON, DC 20020-4385
United States
Email: [email protected]
Phone: (985) 253-0510
Hours: Monday–Friday, 9:00 a.m. – 5:00 p.m. Eastern time
Voicemail is checked on business days. Email is the fastest way to attach photos of a hem, zipper, or packing slip.
Fit questions
Send (1) the product name as it appears on this site — for example a dress or sundress, (2) your usual women’s size for bust, waist, and hip, and (3) whether you want a closer or easier fit. We can point you to a similar silhouette in the current 17-piece catalog. We cannot promise a perfect fit from a message alone; the Size Guide is the starting point.
Order status
Include the order number and the email used at checkout. Tracking is emailed when the carrier scans the parcel. If a scan stalls more than three business days, reply with the tracking number.
Returns
Do not drop a parcel at the post office until we send an RMA. Start here: Return & Refund Policy.